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The SL-9 Files

Returns and refunds

Returns may be accepted before leftovers are announced. Any returns requested after leftovers are announced may not be fulfilled. 

To cancel or change your bundle, please email us at [email protected] before preorders end. In your email, include the name you made the order with and your order number, which can be found on your receipt. 

If items are damaged or missing, please contact us via email or social media within a week of receiving the package for replacements and refunds. Photographs may be requested depending on the buyer’s request. 

Buyers are responsible for any import fees, including customs fees and VAT, that may occur.